East Midlands BMC March 2019

The Rise of the Humans – Are we experiencing purpose overload?

The latest East Midlands BMC talked truth, tribes, authenticity and humans in marketing

At the first BMC of 2019, the East Midlands contingent gathered at Accelerate Places in Nottingham for an evening of good food, booze and lively discussion. The evening’s exchange was kicked off by OpenWrks head of marketing and event organiser David Coghlan, who opened with the question ‘are we experiencing purpose overload in marketing?’.

Dave’s enthusiastic intro referenced Bloom’s Brand Ladder and explored the notion of ‘What is the meaning of the brand in our life?’. Giving examples of the Pepsi’s brand disaster and Gillette’s recent attempt to join the #MeToo movement, heavily slated by Mark Ritson, Dave pointed out that both brands have tried to move up the brand ladder but  used a purpose at odds with their product and positioning and as a result lost customers.

Positive purpose

To keep things on a positive note, the one brand who seems to get hearts and minds right every time was praised. Nike. With the recent Colin Kaepernick campaign they nailed it by making a narrative that resonates with the core principles of their brand. It also spoke specifically to Nike’s target audience, so even while there was some outrage online with people burning Nike shoes, that was an acceptable risk with non-core customers and actually strengthened the relationship with their core audience, thus making complete commercial sense.
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East Midlands BMC March 2019

Mark Saxby talks ‘humanising social media’ at East Midlands BMC

So, how can B2B marketers translate purpose and make it relevant in our marketing?

In a series of insightful presentations, brand and language strategist Ben Afia gave an educational and entertaining overview of how language reveals your truth, can unlock doors and make brands more human.  Mary Harmon  lead designer from OpenWrks shared design insights from start-up land and top tips for being human in design. To close the show, Mark Saxby, founder of Status Social rounded off with a warning about robotic social media and the pitfalls of posting for the sake of it.

Couldn’t make it to the event? Read the full write up to learn more about how not to communicate and adopting the language of the tribe.
Fancy coming along to the next BMC event? To join in the discussion about ‘Is B2B marketing boring?’ Sign up here.